Legal
Privacy Policy
Last updated: May 27, 2026
Overview
SmallSpark AI ("we," "us," or "our") operates the website at smallsparkai.com and provides AI receptionist and lead automation services for local service businesses. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
By using our website or services, you agree to the practices described in this policy.
Information We Collect
Information you provide directly
When you submit our lead capture form or contact us, we collect:
- Full name and business name
- Phone number and email address
- Business type and service interests
- Any notes or messages you include
Information collected automatically
When you visit our website, we may automatically collect basic usage data such as your browser type, pages visited, time spent on pages, and referring URLs. This data is used to improve the website experience.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule demo calls
- Provide and improve our AI receptionist and lead automation services
- Send you relevant information about SmallSpark AI products and updates
- Analyse website usage to improve user experience
- Comply with legal obligations
SMS and Communication Consent
By submitting your phone number through our contact form or any opt-in on our website, you consent to receive SMS text messages from SmallSpark AI. These messages may include:
- Scheduling confirmations and reminders
- Follow-up communications related to your inquiry
- Service updates relevant to your account
Message and data rates may apply. You can opt out at any time by replying STOP to any message or by contacting us at support@smallsparkai.com.
Third-Party Tools
We may use third-party tools and services to operate our website and deliver our services, including analytics platforms, CRM software, and communication providers. These third parties have their own privacy policies and we encourage you to review them. We do not sell your personal information to third parties.
Website Analytics
We may use analytics services (such as Google Analytics) to understand how visitors interact with our website. This data is aggregated and anonymised and is used solely to improve our site. You can opt out of analytics tracking by using browser extensions or privacy-focused browsers.
Data Security
We take reasonable steps to protect your information from unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you believe your information has been compromised.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw SMS consent by replying STOP to any message
To exercise any of these rights, contact us at support@smallsparkai.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised date. Continued use of our website or services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
SmallSpark AI
Email: support@smallsparkai.com
Website: smallsparkai.com